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Privacy Policy

Last updated: November 2026

Whether you browse this website, phone us or email us, the practices described on this page apply to your information.

On this page:

  • What do you use my information for?
  • What do you receive from me?
  • How does the chat work?
  • Does the site use cookies?
  • Who else sees my information?
  • Do you keep it forever?
  • What are my rights?
  • Can I opt out?
  • How do you protect my details?
  • Do you collect information from children?
  • Will this page change?
  • How do I reach you about privacy?

What do you use my information for?

Your details let us reply to you, book and do the job, and check in with you about it afterwards. We also rely on them for our records, for keeping the site secure and for meeting our legal requirements.

What do you receive from me?

Anything you enter in the web form comes to us: name, telephone number and email address, the job location (street address or ZIP code) when the form has room for it, and your description of what needs doing. We also receive what you say in a call and what you write or attach in an email. This website also leaves a technical trail: whenever a page loads, the host’s servers log the visitor’s IP address and browser, together with the page and the time. The records are kept for security and to keep the site running.

How does the chat work?

Using the chat creates a record. It holds:

  • your messages, including any name, phone or email you give and what the job is
  • the page where the chat was opened and the website that referred you to the site
  • an approximate location, estimated from your internet address
  • which device and browser you have
  • a random code saved in your browser, which keeps your chats on brynheatingac.com apart from other people’s

Answers may come from an automated assistant; the service providers behind the chat read your messages to produce them. The record is kept to answer you, to arrange the work you ask about and to improve the chat.

Does the site use cookies?

The website has no advertising or analytics cookies. The hosting provider may set one strictly necessary cookie that keeps the site safe against abuse, and it may tally visits without cookies, which gives anonymous totals of the pages people open.

Who else sees my information?

The providers that run brynheatingac.com, our email and our request handling can access information as part of their service. The same goes for service partners who help answer your request or perform the work. Information may also be disclosed when applicable law requires it or when that’s needed to protect rights and safety.

Do you keep it forever?

We keep information for a reason, not by default: we hold on to information as long as it serves your request, the work itself, our bookkeeping or a legal duty. Once none of those applies, we delete it.

What are my rights?

Would you like to know what we have on file about you, correct an error in it or have it erased? Ask us by email or phone: write to contact@brynheatingac.com or call (612) 712-8679. We might need to verify who you are first. Making the request will never be held against you.

Can I opt out?

Some state privacy laws say that you can opt out of the sale or sharing of your personal information, as those laws define the terms. See Your Privacy Choices to learn how.

How do you protect my details?

We guard information with reasonable measures. Still, no website, inbox or computer is completely secure, so absolute safety isn’t something we can promise.

Do you collect information from children?

No part of this website is directed to children younger than 13, and information from such children isn’t something we knowingly collect.

Will this page change?

This policy is updated when needed, and the newest version is the one dated at the top.

How do I reach you about privacy?

We take privacy questions at contact@brynheatingac.com and on (612) 712-8679.

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contact@brynheatingac.com

Minneapolis, Minnesota

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